Since 2019, Essity has been working with Motum Port to ensure high-quality service and operational reliability across its operations. We met with Håkan Jakobsson, technical materials purchaser, at Essity’s production site in Askersund for a chat.
We’re greeted by a big smile at the front desk, and curious colleagues strolling by in the hallways say hello and stop to ask what we’re filming and photographing. After a cup of coffee and a quick tour, Håkan shows us Essity’s bright and spacious conference room, where we’ll settle in to talk about doors and everything related to them.
Håkan explains that, at a strategic level, the purchasing department has chosen to prioritize local suppliers for non-direct purchases—which was one of the reasons for switching to Motum Port.
Strategic procurement and increased efficiency
In Örebro, Essity’s procurement team consists of five people, three of whom focus on strategy, while the remaining two handle operations under the leadership of a procurement manager. The company has a long and strong tradition of streamlining its processes and, as a result, continuously evaluates suppliers with the aim of improving service and cost efficiency.
Since switching to Motum Port, Håkan reports shorter lead times and faster responses to service requests. He makes it clear that he’s not just saying this because our production team is here filming—it’s actually true!
Local supplier for better collaboration
One of the key factors behind the switch to Motum Port is the company’s policy of prioritizing local suppliers. By partnering with a local provider, the company can ensure prompt service and high availability whenever needed. This has resulted in a more flexible and customized solution for their industrial doors and roll-up doors.
One thing Motum Port has made standard practice is offering its customers direct contact with a knowledgeable technician, even for remote support. As we’ve noticed in our conversations with Håkan and Motum Port, this means that customers feel Motum Port is highly committed to helping them as soon as any questions arise.
The gates are vital to operations; they partition off sections of the production facility, facilitate critical material flows, and ensure safety. They must operate seamlessly, making close collaboration with a reliable and responsive supplier a key factor.
Focus on Safety and Hygiene
Håkan explains that Essity manufactures advanced wound care products, which entails high standards for cleanliness and safety. To service doors in the company’s cleanrooms, technicians must follow strict hygiene protocols, including protective gear and specific procedures. Håkan’s experience is that Motum Port’s service technicians have adapted well to these requirements and handle the work in a professional manner.
A reliable partner for the future
When asked whether he would recommend Motum Port, Håkan replied, “Yes, definitely.” During our visit to Essity, we had the privilege of witnessing the strong, mutually beneficial relationship between Essity and Motum Port, which is built on close communication and a high level of commitment from both parties.
Thank you for visiting and for your warm welcome!
